Frequently Asked Questions

Find helpful answers about our digital products, shopping, and customer support.

FAQ

FAQ – Frequently Asked Questions

Welcome to our FAQ section! Here you’ll find answers to the most common questions about our video courses, e-books, and audio courses with PLR (Private Label Rights) and MRR (Master Resell Rights). If you need further assistance, feel free to contact us.

1. Purchase & Download

How will I receive the digital file after purchase?
✅ Once your payment is completed, you will immediately receive a link to download the product. Files will be available via Google Drive or as a downloadable ZIP folder.

How do I receive the purchased video course?
✅ Video courses can be accessed through a Google Drive link, where you can watch them online or download them for offline viewing. Alternatively, some courses are available in a ZIP folder containing all the files.

2. Usage Rights

Am I allowed to use the file for commercial purposes?
✅ It depends on the type of license:

  • PLR (Private Label Rights) → You can modify, resell, and distribute the content under your brand.

  • MRR (Master Resell Rights) → You can resell the file as is, without modifying it.

Please read the product description carefully to check the included license type.

Can I modify the digital file after downloading it?
✅ If the product comes with a PLR license, you are free to modify its content. If it has an MRR license, you cannot edit it, but you can resell it.

Can I share the video course with friends or colleagues?
❌ No, the purchase is for individual use only. However, if the product includes a PLR or MRR license, you are allowed to resell it legally to others.

3. Compatibility & Support

Are the files compatible with all devices and software?
✅ Yes, our files come in standard formats:

  • E-books: PDF, DOCX, EPUB

  • Video courses: MP4, AVI

  • Audio courses: MP3, WAV
    These formats are compatible with PCs, Macs, smartphones, and tablets.

4. Refund Policy

Can I get a refund for a digital file?
❌ No, due to the nature of digital products, we do not offer refunds after purchase. However, if you experience issues with downloading or accessing the file, please contact us, and we will find a solution.

If you have any other questions, feel free to contact us, and we’ll be happy to assist you! 😊

Contact us for assistance

Have questions? We are here to help you with our digital products and services.

Support

3312269258

Assistance

info@masterplrshop.com